Returns and Cancellations

Returns and Exchanges are accepted 7 days from the date of delivery to your address.

A nominal reverse shipment fee of Rs.100 per item will be deducted at the time of refund. This helps us cover our logistics cost which is much higher than what we charge you.

Pick-up will be attempted twice. If the courier company is unable to pick up the shipment, you will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

You can cancel you order within 6 hours of placing the order by calling us or contacting us on WhatsApp.

Wrong product handover in return: Action will be taken on the basis of package opening footage & will be returning the same product we have received. In such cases, the seller will not be liable for any loss & no action will be made if the customer fails to raise the query within 7 days of pickup.

If the product has been collected by the courier partner and is subsequently returned to you due to unexpected circumstances, the courier partner may request you to show a government-issued ID as evidence of the handover.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

NON-RETURNABLE ITEMS / EXCLUSIONS:
Items purchased under the offer Buy 2 Get 1 Free are non-returnable. Only exchange is applicable in such cases.

Certain products are exempt from being returned in order to maintain hygiene. Boxers, Shorts, Briefs, Sunglasses, Socks and Handkerchiefs cannot be returned.

Items priced under Rs.500 are non-returnable. Exchange applicable only in case of defects or wrong item delivered.